Privacy policy

This Privacy Policy explains how Briaze.co.uk (referred to as "we", "us", "our", or “Site”) collects, uses, discloses, and protects your personal information when you visit or use our Site or purchase our products (collectively, the “Services”). If you do not agree with this Privacy Policy, please do not use our Services.

1. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated version on the Site and revise the “Last Updated” date. Where required by law, we will notify you directly.

2. Information We Collect

a) Information you provide directly:

Contact details: name, billing and delivery addresses, telephone number, email
Account info: username, password
Order history: products purchased, payment confirmations
Support messages: via contact forms or email

b) Information collected automatically:
Usage data: IP address, browser type, pages visited, duration of visit Cookies and tracking technologies: including Shopify cookies, pixels, beacons

C) Information from third parties:

Shopify (e.g., for site management)
Payment processors (e.g., card data via Stripe or Shopify Payments)
Analytics & ads providers(e.g., Google Analytics, Facebook Pixel, Shopify Audiences)

3. How We Use Your Information

We use your data for the following purposes:
Order fulfilment & customer service: to manage your purchases, deliver products, communicate about orders
Account management: creating and maintaining your account

Marketing: sending promotional emails, text messages, or letters (with your consent or as otherwise permitted by law)

Security & fraud prevention: monitoring transactions and site activity to protect against theft or unauthorised use

Analytics: improving the Site and Services

4. Cookies & Tracking

We use cookies and similar technologies to:

Make the site function correctly

Remember your preferences

Understand how users interact with the Site

Serve targeted advertising

You can disable cookies via your browser, but this may reduce site functionality.

5. How We Share Your Information

We may share your personal data:

With vendors and service providers (e.g., fulfilment, shipping, cloud storage, customer support)

With payment processors to complete transactions

With marketing partners to advertise our products

With authorised affiliates and group companies

With law enforcement or regulators, when required by law

In connection with a business transfer (e.g., sale or merger)

6. Third‑Party Links

External links on our Site are not covered by this policy. We encourage you to read the privacy policies of any websites you visit via our links.

7. Children

Our Services are not directed at anyone under 16. We do not knowingly collect or share data from children under 16. If you believe a child under 16 has provided us with personal data, please contact us to arrange deletion.

8. Data Security & Retention

While we take reasonable security measures, no system is fail‑safe. We recommend not sending sensitive data (like passwords) over insecure channels. We retain personal data only as long as necessary to fulfil purposes such as order processing or legal compliance.

9. Your Rights

Depending on your location (e.g., UK or EU), you have rights including:

Access: request info we hold about you

Correction: rectify inaccurate info

Deletion: request removal of your data

Portability: receive data in a reusable format

Restriction or objection: limit or opt out of use, processing or marketing

Withdraw consent: if processing is based on consent

Lodge complaints: with us or your local data regulator

To exercise any rights, please contact us via the details below. We do not discriminate for exercising privacy rights.

10. Advertising Opt‑Out

To opt out of Shopify Audiences‑based ads, visit Shopify Privacy. For other online ad tracking, you can use browser settings or tools like the Global Privacy Control.

11. Complaints

If you have concerns about our use of your data, please contact us first:

Briaze.co.uk
Email: Sale@briaze.co.uk
Phone: +44 7445 117185

If unresolved, you have the right to contact your local data protection authority (e.g. the Information Commissioner’s Office (ICO) in the UK).

12. International Data Transfers

Your personal data may be processed outside the UK . We use lawful mechanisms such as the UK‑approved Standard Contractual Clauses to safeguard such transfers.

Contact Us
For privacy concerns or data subject requests:
Website name: Briaze
Company Name: ARC HORIZON LTD
Company Number: 16044913
Address: 30 Riverhead Close, London, England, E17 5PY, United Kingdom
Email: Sale@briaze.co.uk
Phone: +44 7445 117185
Or visit our Contact Us page.